Website Redesign case study

Tigard Physical Therapy

attract or bust...

Lynne's story.

Have you ever put off a website redesign, even though it’s obviously costing your business time, money and maybe even dipping into your sleep a bit too?

We totally get it. Here at Smitten, we’ve worked with numerous business people who had great businesses, but would really rather put their attention on anything else other than their website.

That’s how Lynne felt when she booked a call with us. Lynne’s website story was one of years of frustration and worry with developers, hosting…the gamut. It was easier to just let it be.

But ignoring it just made the whole situation worse. It was now obvious to Lynne that her Portland-area physical therapy clinic was losing out on business because her existing website wasn’t interesting or enticing to prospective patients!

She had far too much unbooked time on her hands and needed more patients!

After finding Kama at Smitten, Lynne handed over all her content, photos, and even video. We then took that and crafted a site that ended those years of frustration in short order!

  • We worked together to figure out her core market and unique angle
  • We created several new logos for her to choose from so that her logo would fit with the new focus
  • We then handcrafted a premium website that spoke directly to her focus market in alluring and captivating ways

In addition, she signed up for a SiteShield package so she doesn’t even have to worry about keeping her site updated or general maintenance. Worry is now a memory of the past.

And results? Well, with her fresh new logo and website creating a cohesive message of allurement to her target patients, she’s actually amazed at the response. She’s getting lots of calls for complimentary appointments which is leading to booking paying clients!

Her concern about a dwindling patient load and the frustration that came with it is a thing of the past. She’s growing so well in fact, that she’s looking at purchasing a second clinic and says she wants to work with us on a website for that one as well in the near future.

 

Does your business desperately need an attraction-factor boost?

We totally get it. It can be so hard to make the call on a new website. It’s hard to know for sure if a new design will help business blossom again. If you’d like to chat about your situation, we’re totally here for you!

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